PRIVACY POLICY

1. Introduction

(a) Calls Events Pty Ltd (ACN 676957654) is referred to in this Privacy Policy as CRYPTO CALLS AUSTRALIA or DEFI KING or “we”, “us”, “our” and similar.
(b) We provide a range of goods and services relating to the trading of cryptocurrencies, NFTs and other non-FIAT currencies and blockchain products (Goods and Services).
(c) The website at the domain name cryptocallsempire.com and all associated digital platforms (Website and Socials) are owned and operated by us.
(d) By accessing the Website and Socials; providing us with any material or information, via the Website and Socials, post, email, telephone, messaging app or otherwise; purchasing any Goods; engaging us to provide any Services; participating in any survey, completing any questionnaire or registering for or attending any event, whether solicited or unsolicited by us, you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.
(e) We reserve the right to change this Privacy Policy:
(i) with prior notice to you, such as by updating our Website or emailing you notice of the change, or without prior notice unless it would be unreasonable for us to dispense with notice in the circumstances; and
(ii) without giving you any explanation or justification for such change, unless it would be unreasonable for us to withhold an explanation and justification in the circumstances.
(f) By accessing or using our Website and Socials; providing us with any material or information, via the Website and Socials, post, email, telephone, messaging app or otherwise; purchasing any Goods; engaging us to provide any Services; participating in any survey, completing any questionnaire or registering for or attending any event, whether solicited or unsolicited by us, you are agreeing to the version of the Privacy Policy available on the Website at the time you take the relevant action. We suggest that each time you access our Website you read the Privacy Policy.

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2. Privacy Policy

2.1 When do we collect information?

(a) We collect three categories of information:
(i) the personal information you voluntarily provide with your informed consent;
(ii) personal information about you from other sources, such as a referee provided by you on an employment application made with us; and
(iii) “cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.

(b) The personal information we may collect, and how each piece of information is used, and to whom each piece of information is disclosed, is outlined in the below table:

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Information we may collect includes:

  • Names, contact details, business and employee information
  • Crypto wallet and asset details
  • Login credentials to accounts controlled or issued by us
  • Banking and payment details
  • Employment-related information (salary, super, history, health, next of kin)

Purposes:

  • Enquiry handling, communication, onboarding
  • Account creation and access control
  • Marketing and analytics
  • Service fulfilment and quality improvement
  • Event entry, competitions, surveys
  • Complaint resolution, refunds, and billing
  • Security, fraud prevention, and compliance
  • Payroll and HR management

Disclosure may be made to:

  • Our internal staff and authorised contractors
  • IT providers, accountants, lawyers
  • Marketing partners and platforms
  • Payment processors, financial institutions
  • Insurance and superannuation entities
  • Government authorities (e.g. ATO, WorkCover)
  • Referees and background check agencies

(c) To the extent practicable and reasonable, you may deal with us anonymously or under a pseudonym. However, if you engage us for Goods or Services, or seek employment, this may not be possible.

(d) We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.

(e) We undertake to take due care with all information we collect. However, in providing us with such information, you accept that we are not liable for its misuse due to error in transmission or any viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful.

(f) We will manage your personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR), where applicable.

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2.2 Why do we use “cookies” and other web use tracking technologies?

(a) We do not automatically collect personally identifiable information about you (personal information).
(b) General information about visits to our Website is collected by our computer servers through “cookies” (small files containing a unique identification (ID) number that our Website transfers to your computer’s hard drive through your web browser to be stored in the cache of your computer).
(c) The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address. The anonymous non-personal information that we collect and analyse via “cookies” is not personal information as described in the Privacy Act.
(d) We collect information using “cookies” and other tracking technologies for the following reasons:
(i) to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
(ii) to recognise your computer when you next visit our Website to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user; and
(iii) to log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.
(e) If you are unhappy about having “cookies” sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, our Website or some of our Services may not function properly.

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2.3 How do we store your information?

(a) We use different technologies and procedures to help protect personal information from unauthorised access, loss, alteration, disclosure or use. Some of the safeguards we use are physical access controls, anti-virus software and access authorisation controls to where your personal information is held. Our commitment to data security means:
(i) we have procedures to limit access to personal information within our organisation;
(ii) we use security measures and technologies within our organisation to protect your personal information; and
(iii) we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where personal information is being transferred.

(b) The Website is not hosted in Australia. For that reason, we transfer all data on the Website (including all personal information) to our hosting service provider in the United States of America. In addition, web traffic information we collect, such as data collected by Google Analytics may be stored overseas.

(c) By submitting your personal information to us, you expressly agree and consent to the disclosure, transfer, storing or processing of your personal information outside of Australia. In providing this consent, you understand and acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia in relation to personal information. We will take steps to ensure that your information is used by third parties securely and in accordance with the terms of this Privacy Policy. However, by providing your consent, under the Privacy Act 1988 (Cth), we are not required to take all steps as may be reasonable in the circumstances.

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2.4 How long do we keep your personal information?

We are obligated to keep certain personal information for a minimum period of 7 years. However, we will take steps to de-identify or delete any personal information once it is no longer necessary and/or we are no longer obligated to keep it.

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2.5 Direct Marketing

(a) You give your express and informed consent to us using your personal information to provide you with information and to tell you about our products, services or events or any other direct marketing activity (including third party products, services, and events) which we consider may be of interest to you, whether by post, email, SMS, messaging applications and telephone (Direct Marketing Communications). In addition, we may send you occasional company news and information about other products and services or special promotional offers of our affiliated companies.
(b) If at any time you would like to stop receiving future commercial messages from us, you may do so by using the “unsubscribe” facility included in the Direct Marketing Communication.

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2.6 The Notifiable Data Breaches Scheme

(a) In accordance with the NDB scheme, we will notify you and the Office of the Australian Information Commissioner (OAIC) about any ‘eligible data breaches’ that affect you. An eligible data breach occurs when the following criteria are met:
(i) There is unauthorised access to or disclosure of personal information held by an entity (or information is lost in circumstances where unauthorised access or disclosure is likely to occur).
(ii) This is likely to result in serious harm to any of the individuals to whom the information relates.
(iii) The entity has been unable to prevent the likely risk of serious harm with remedial action.

(b) If it is not clear if a suspected data breach meets these criteria, we will conduct an investigation to determine whether the breach is an ‘eligible data breach’ that triggers notification obligations.

2.7 How can you access the personal information that we collect?

(a) We are happy to provide you with details of personal information held about you.
(b) To access this information, you need to email us at cryptocallsempire@gmail.com.
(c) If you are concerned that any personal information held about you is inaccurate, out of date, incomplete, irrelevant or misleading you need to email us at cryptocallsempire@gmail.com and we will take reasonable steps to correct the personal information held about you.
(d) If you believe that your personal information has been misused, you need to email us at cryptocallsempire@gmail.com and we will attempt to resolve your complaint. If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC).

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